Carebuddy Terms and Conditions | Carebuddy India

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Terms and Conditions

  • 1General

    Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Maverick Eservices Private Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term Maverick Eservices Private Limited or ‘us’ or ‘we’ refers to the owner of the website whose registered office is

    B-3, Sector-2, Noida-201301,

    UP, India

    The use of this website is subject to the following terms of use:

    • 1.1The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • 1.2This website is designed to store your medical and demographic data.
    • 1.3Neither we nor any third party provides any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • 1.4This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    • 1.5This website is for use by users who are thirteen (13) years of age or older. Users under the age of thirteen (13) are not permitted to use the website. By using the website, you also represent and warrant that you are thirteen (13) years of age or older and that you will not use our website or the services for any purpose that is unlawful, unethical or in violation of these Terms.
    • 1.6All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    • 1.7Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
    • 1.8From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • 1.9Your use of this website and any dispute arising out of such use of the website is subject to the laws of the New Delhi, Republic of India.
  • 2Risks and Discomforts

    Although the risks and discomforts associated with any test performed as a part of Care Buddy services are very low but you should still be aware of the possibility like blood test may cause excessive bleeding, fainting, or feeling light-headed, hematoma (blood accumulating under the skin) or infection (a slight risk any time the skin is broken) or risk associated with treadmill test is that Blood Pressure of the examinee may shoot up. If the examinee has any historical background or prior knowledge of risk experienced then inform Care Buddy representative and medical practitioner before test about the same. Also if during any test, he/she experiences discomfort then should discontinue it. Recommendations regarding diet, exercise and lifestyle and medical advice provided in the dashboard are from expert panel consisting of highly experienced and skilled medical practitioners of the relevant field and are best option as per their opinion but these recommendations may or may not be beneficial to you and may cause or exacerbate certain medical problems. You are following these recommendations at your own risk. If at any time during the follow-up period you feel unwell or ill you should seek medical help immediately and discontinue Care Buddy recommendations. In addition, you could have a disease or condition even though your test results are in the normal range. You could have test results outside the normal range and still not have a disease or condition. Results outside the normal range, though, could lead to additional cost or discomfort if your physician orders follow-up tests. Some questions and pieces of information collected as part of Care Buddy may make you feel uncomfortable. There may also be additional risks to participation that are currently unforeseeable.

  • 3Charges and Billing

    You must provide a valid credit card number when you order an Care Buddy product or service. You represent and warrant that you are authorized to use such credit card, and you agree to pay all charges incurred. You agree that we may pass your credit card information and related personally identifiable information to our designated service provider(s) for their use in charging you for the services ordered by you. All charges are exclusive of sales and other taxes and you are responsible for payment of any applicable taxes (other than taxes on Maverick Eservices Private Limited income). We reserve the right to accept or reject orders for any reason. Price and availability of any service are subject to change without notice (unless you have purchased an ongoing subscription to an Care Buddy product or service, in which case the subscription price paid by you for such service shall apply during the term of such subscription).

  • 4No Warranty

    Our site, the services, your Care Buddy report and other content are provided on an “as is” and “as available” basis, and you use them at your own risk. Maverick Eservices Private Limited expressly disclaims all warranties of any kind, whether express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not make any warranty that our site, the services, your report or other content will meet your requirements, or that access to them will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. We make no warranties as to the accuracy, quality or reliability of our site, the services, your report or other content, or any results that may be obtained from their use. You may also have other rights under the applicable law, which vary from state to state. In the event that applicable law imposes implied warranties notwithstanding the foregoing, such implied warranties shall not have a duration greater than one year from the relevant purchase or first access date (whichever comes first); shall terminate automatically at the end of such period; and shall be disclaimed and excluded to the fullest extent permitted by the law.

  • 5Limitation of Liability

    Maverick Eservices Private Limited assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based on our site, the Care Buddy services, recommendations or other content. You must evaluate and bear all risks associated with their use, including any reliance on their accuracy, completeness or usefulness. In no event will Maverick Eservices Private Limited, its licensors or suppliers be liable for any special, indirect, incidental, punitive, or consequential damages, including, without limitation, any loss of use, loss of profits, loss of data, cost of procurement of substitute products or services, or any other such damages, how so ever caused, and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability), or otherwise resulting from the use of, or the inability to use, our site, the services, your report or other content; unauthorized access to or alteration of your Care Buddy data, your report, other content or any communications between you and Maverick Eservices Private Limited or our site; loss of or damage to your biological sample; the statements or conduct of you or any other user on our site; or any other matter relating to our site or the services. These limitations will apply whether or not Maverick Eservices Private Limited has been advised of the possibility of such damages and notwithstanding any failure of essential purpose of any limited remedy. Some states may not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

  • 5Disclaimer policy

    The information and services may contain bugs, errors, problems or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service. In particular, but not as a limitation thereof, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like) or compensation arising from the use of the information and material contained in this Web Site or from your access of other material on the internet via web links for this website, whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negations of damages set forth above are fundamental elements of the basis of the bargain between us and you. This site and the information would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site shall create any warranty, representation or guarantee not expressly stated in this agreement.

  • 6Shipping and Delivery Policy

    We are offering services and not shipping any physical products so there is no shipping/delivery policy. Do let us know if you need more clarity.

  • 7Cancelation and Refund Policy

    If the customer chooses to cancel the appoi[[ntment/service he will be entitled to a 100% refund on pending services/appointments.

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